FAQ's

Is it ok to put make-up on after my facial?

At BodyTech Spa our Therapists will happily offer to apply our own Jane Iredale Make up on you after your facial. Please let the Therapist know prior to your treatment so she can allow time for that. Jane Iredale's Skin Care Makeup combines the most up-to-date colours with skin-care benefits that conventional make-ups can only envy: Non-comedogenic, will not block pores. Virtually no allergy risk. All products have been sensitivity tested. Broad-spectrum UVB and UVA protection - up to SPF 20. Added benefit for the NZ sun. Anti-inflammatory, helps to calm and soothe irritated skin. Very water resistant rating by an approved FDA lab. Complete coverage for skin conditions like acne, rosacea and redness following treatments like chemical peels and laser resurfacing. Contains no talc or parabens. Composed of inert minerals that cannot support bacteria. Environmentally aware. No products have been tested on animals


How long should I wait to receive my next facial?

For most clients, maintenance facial once per month is recommended to clean and hydrate the skin. However, if a client's skin has special concerns that need to be addressed, such as pigmentation disorders or infected acne, a treatment twice a month or even weekly might be recommended by their skin care therapist.Consult with your Therapist on the frequency of facial treatments.


Should I tell my therapist if I’m using any prescription medicine

Yes. Absolutely. This information is very important to all treatments at BodyTech Spa. It will be held in the strictest of confidence. Please inform your therapist of any and all medications that you are currently taking prior to treatment. Prescription medicines such as Roaccutane will cause the skin to become more sensitive.


Do you provide parking?

Yes, BodyTech provides its own parking. We have our own car park off Endfield Street. We also have off street parking right outside the front entrance. If you are not a BodyTech gym member, please sign in at the Main Reception with your license plate number.


What is the difference between all of your bikini waxes?

The main difference in the bikini waxes at BodyTech Spa is the amount of hair that is removed during the waxing. Basic Bikini – only about 2 inches is removed on the bikini area. Bit-weeny – about 4 inches of hair is removed on both sides of the bikini area. Not underneath. Brazilian Bikini – all of the hair is removed down-under and a narrow strip is left at the top. Hollywood- all of the hair in the bikini area is completely removed.


Do you have a loyalty rewards programme?

Yes we do!! When you purchase any face or body treatment or product at BodyTech Spa you'll earn Spa VIP points. Your points are valid until May 30th each year & are automatically recorded in our computer programme. You can redeem your points once you hit our qualifying level and use them to pay for treatments Monday – Thursday 9-5pm. NB: Points are not available on IPL, or special promotions.


When should I arrive for my appointment?

We recommend you arrive at least 10 minutes beforehand, to give yourself time to unwind. Also, if you are a new client, we’ll ask you to fill in a consultation form which takes about 5-10 minutes. Also as BodyTech Spa is located within the gym,we welcome you use the steam, sauna or pool prior to your treatment. So you will need 30 minutes to enjoy the facilites.


What happens if I’m running late?

Your appointment time will be reduced. Your treatment will still end on time so that the next client is not inconvenienced or kept waiting.


Do your gift vouchers have an expiry date?

Yes, our normal retail gift vouchers expire six months from their date of issue. Christmas Gift Certificates that have "Promotional Treatments", not on the current Spa Menu - expire 31st March ( 3months after purchase). However, we usually honour expired vouchers (a fee may apply if prices have changed) just drop by for us to endorse.